Gloucester, Canada
1402 Star Top Rd
N/A
+1 6137339098
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
Fair price, great service, great product!
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A few issues with Vesta- we didn’t know about the install appointment until the day before due to the fact that the admin never sent the initial email to us to schedule it. This meant that I had to take a day off work on one days notice and cancel an appointment to be at the house for the install. They were meant to arrive around 1:30pm. They didn’t arrive until after 4pm and the install took an hour longer than what was told to me over the phone. This messed my entire evening up as I had to pick up my toddler from daycare and return to the reno home to be there while the guys were still working. By the time they were done, I had to rush off to take care of my toddler and didn’t realize that the seam that they told me would be faint, was actually awfully executed. It’s not consistent in terms of colour or width and looks like a 4 yr old could have done it. Would NEVER pay them thousands of dollars ever again. Very disappointed in the execution of the product. Also( the measurement of one of the counters was off by 1/4 inch and there is now a 1/4 gap to the wall. So much for laser accuracy? BRUTAL.
We had a fantastic experience with Vesta and we are so happy we chose them for our countertops. The entire team was an absolute joy to work with and they took the time explain their exact process and what makes them Ottawa's best. Nat provided exceptional service and has a warm nature that reflects across the entire team. Vicki held our hands during the entire process and provided care and attention to ensure that this big decision for us was taken care every step of the way. The team that came to our house was extremely hard working and really caring for our home. I cannot stress enough how happy we are to have made the decision to work with Vesta and I would highly recommend that you make the smart choice of selecting them for your next project. Thank you Vesta!
Had a very bad experience. The woman with whom we were dealing with was absolutely unprofessional. She started dealing with my contractor without my permission and changed the installation without asking me. Very very poor communication skill and when this was pointed out to her she started arguing with for twenty minutes on the phone and not admitting her mistake and started blaming me. When a complain was put to the owner over a phone message he did not even bother to reply. Just shows their arrogance and attitude. WILL NEVER GO BACK TO THEM AND DO NOT RECOMMEND THIS COMPANY!!!!
We had a great experience with Olga, who helped us to find the perfect counter top and sink (at a very reasonable price) for our kitchen renovation. The installation went flawlessly, the counter top looks great!
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