Gloucester, United Kingdom
Gloucester Quays Outlet Centre
$$
+44 1452245432
N/A
Outdoor seatingDeliveryTakeawayDine-in
Bar on siteGood for kidsHigh chairsToilets
Wheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
AlcoholBeerCocktailsCoffeeHealthy optionsKids' menuLate-night foodSmall platesSpiritsWine
Booked a click and collect takeout for Valentines Night. It was clear they had taken far too many orders than they could fill. Despite ordering a week before, they telephoned half an hour before collection to say they had run out of the cheese and honey special starter so had to choose something else. Deliveroo and other drivers were turning up, queue jumping and not using the hand sanitiser. Cooked food was just left going cold on the side and was cold by the time we got home (12 minute drive away). Quality of food was not great, mushroom brindisi was like mush. Crab cannelloni was chewy. We were also kept waiting for 20 mins past our collection time. Won't be using again unfortunately. Staff were working hard but had too many orders than they were capable of dealing with.
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I went to Zizzi for lunch today the service was excellent. The food was so tasty . The staff are really friendly I would 100% recommend this restaurant great family restaurant .
What a brilliant service, the staff are attentive and extremely helpful. The menu had a good variety of dishes for all dietary needs. Well done Gloucester Zizzi.
Food was good and our waitress was good also. What I did notice was that certain staff need to be aware of what's happening around the restaurant. The delivery man was kept waiting outside for some considerable time because the member of staff who should have been seeing to him was busy talking to other members of staff behind the bar. The meal he was given to be delivered must have been cold before it had left the place. Not good.
Classic Italian restaurant. Good selection of pasta, pizza (both classic and rustic), as well as a “lighter” option, and other Italian dishes. Great selection of Italian beers and wines. (Although my usual moan with all restaurants about the price of wine) Why do you have to pay the same price for a glass of wine that you could buy the whole bottle for? Friendly and efficient service. Enjoyable evening.
Deli
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