Austin, United States
10421 Old Manchaca Rd #500
N/A
+15122882665
Alex Atkins from Go Green came out to do some routine heating maintenance for our home in Circle C, and I was thoroughly impressed. I'm actually excited about Go Green coming out again in the spring to do AC maintenance. I've reached Suburban Dad Level 1000. Alex took his time to explain everything to me, even when I asked bone-headed questions. He was extremely courteous and knowledgeable. He told me about some new products coming down the pipeline, but he did so in a way that was ultra low-pressure. Not at all a sales pitch. Just keeping me informed. I highly recommend Go Green (and Alex).
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We're new home owners and realized that we wanted to install a second and third zone in our 2-story home. We got a few bids, including one from Go Green. Eddie came out to evaluate the work that needed to be done and walked us through (in great detail) the specifics of that work, coming to a few different solutions. He answered all of our questions, even drew out a visual for us and showed up a video he took when he was in our attic looking at the duct work. He was on time and responsive once we followed-up and provided us a few different estimates based on our needs. We are holding off on the project just so we can live in the house through the summer, and will definitely be reaching out to Go Green/Eddie in the Fall to follow-up. Highly recommend trying this company, even if it's just to get a bid.
I highly recommend GoGreen and now have a an AC/heating company I can trust to do the job right the first time. I always review multiple proposals before I finalize my decision. I’m glad I selected this company. Firstly, they do an outstanding job communicating job schedules and appointment reminders via phone, text and email. Secondly, they were always on time and had multiple eyes on the project (ripped and replaced the entire duct work, AC tune up, comprehensive seal). The price was the best and work perfect. They installed an air purifier that kills 99% mold germicidal killer. Great for living in Austin, especially if you have asthma! The home feels new. More efficient and cools/heats upstairs where air flow before was terrible. The owner Brent was here to meet the city twice along with the operations manager Adam. They were hands on. Gave me a free WiFi thermostat which is awesome! They also made sure I would get as much money back for the city rebates. In my case, 25% of my total cost will be a rebate check from the city in 4 weeks. Thanks guys!!!
Great service from my first call to request a service check (Service Technician Michael) and placing the order for the new unit with Eddie Montalvo. Go Green wasn’t pushy about selling me something I didn’t need, totally professional personnel. Everyone from the AC Technicians (installers) Jesus Panduro and Hernan Hernandez to Eddie Montalvo (Home Comfort Advisor) are total professionals! The job took about 6 hours. Everyone communicated well and my new unit was installed effortlessly. They covered my carpet so that they wouldn’t track dirt everywhere and used booties for their shoes. What I really liked was that everyone double-checked all their work and made sure it was perfect. I give them 5 stars for their professionalism, courtesy and communication.
Go Green was the third company I called after the heating at my rental property went out. I was desperate to get someone over to fix it fast, so that my tenants wouldn’t be cold that night. They called me back almost immediately and were able to come over less than an hour after calling them. Bill was able to diagnose the problem quickly and do a quick fix to make sure that my tenants had heat again for the night, but he wasn’t sure how long his fix would hold. So the next day he went out to the hardware store and got some parts to make sure that his fix would stay in place, so that I didn’t have to spend 1,100 on a new part. I only had to pay less than a 1/3 of that for all Bill’s hard work and am extremely grateful that Bill found a cheaper solution! That is honesty and ingenuity!!! I would highly recommend Bill and Go Green and will be using them for my house and my rental properties from now on!
Deli
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