Goderich, Canada
44 Courthouse Square
N/A
+1 5195244010
Wheelchair-accessible car park
I need to ask my branch a simple question regarding a wire transfer. Have been on hold at the contact centre for 15 minutes then when i finally get through, they cut me off!. Now the wait is 20 min to speak with a represenative at the contact centre when i can talk to the branch and get this info in 2 minutes. I am trying to avoid going in the branch due to covid. Scotiabank needs get their act together and put the phone numbers back to the branches. I dont' have another 20 minutes to waste today.
like
The service at the branch itself is good if you can ever actually contact anyone. I have been in the seven circles of phone hell all day. Call one number and they put you through to a branch number which sends you back to the 1-800 number. Frustrating. The hours at the bank aren't helpful either. No weekends and closed at 4:30. Most of us work past then. Thanks for nothing Scotia.
I have been banking here for most of the time that I have had a bank account. Scotiabank has really been helpful when I needed various banking products for school, personal, or business needs.
The service inside is great but the new telephone voice commands are confusing And annoying. I live out of town and it's frustrating that I have to drive into town just to talk to someone since the phone can't understand my simple voice commands.
Had some negative experiences
Deli
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