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U-Haul Moving & Storage of Golden

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Golden, United States

uhaul.com
Truck rental agency· Moving and storage service· Packaging supply store· Self-storage facility· Trailer supply store· Van rental agency· Moving supply store· Propane supplier· Trailer rental service· Used truck dealer

U-Haul Moving & Storage of Golden Reviews | Rating 3.1 out of 5 stars (8 reviews)

U-Haul Moving & Storage of Golden is located in Golden, United States on 15500 W Colfax Ave. U-Haul Moving & Storage of Golden is rated 3.1 out of 5 in the category truck rental agency in United States.

Address

15500 W Colfax Ave

Price range

$$$

Phone

+1 3032799696

Accessibility

Wheelchair-accessible entrance

Open hours

...
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B

Ben Cerveny

I cannot personally remember being so mistreated by a company before. We make a reservation for a 6x12 trailer two weeks in advance of moving and were told the DAY before our reservation that the trailer was not available. They offered to have US drive 10 hours round trip to pick on up or cancel. That was it, no other options. On top of that the customer service people are not apologetic, helpful or even as far as I can tell, human. It was like talking to a robot that had given up on its robot life. Unfortunately, U-Haul has cornered the market and you cannot rent trailers to move out of state anywhere else. So, we are essentially F'ed. If you can find ANY other options, use it. Do not put your faith in this company. They do not care about any of their customers and definitely do not care about finding solutions to a problem they caused.

S

Sondra Welsh

Went to uhaul today and staff was friendly and helpful. Made sure I had tape before completing transaction. The employee who must have played a lot of tetris was able to get everything into my suv.

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chelle tuerk

Jason and Lauren were absolute gems while alleviating a crazy amount of stress trying to make ends meet while moving. Not only did they provide us with bottled water while unpacking the truck, but they escorted us around the lot via a golf cart, to avoid any extra energy expenditure. Whatta great experience. These guys are the best...super affordable and sweet as pie! Thanks guys!

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Chuck Pearson

I rent here fairly often for business purposes, and their staff is always friendly and helpful.

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Ben Sample

Despite negative reviews, I've never had a bad experience here. They don't have the largest rental fleet, so often I have to go to other locations because their trucks are all booked, but this is the most convenient location for my needs (bouncing between rental properties in Golden/Lakewood each year). I always book online, I often have to point out preexisting damage not listed on the rental agreement, but otherwise this place is a snap. 10 minutes to pick up, 10 minutes to drop off. Can't speak to propane service or installing a trailer hitch, but if you just need to rent a van these folks are efficient, reliable, and honest. Just be sure to check online for vehicle availability!

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Wendy Hawkins

Dylan was super patient and awesome. My trailer was hooked up incorrectly in kansas city and he took the time to get it right. Thank you!

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Robb Sherwin

They made it easy to get a same-day cargo van for a few hours without a hassle - thank you, this was a great experience.

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Raine

Carlos Zamora helped me play 'Tetris' with huge oversized boxes into my Toyota Carolla, right before closing time. He helped me without my asking, and offered to fit all of what I purchased in my car. Great service from staff!

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