Collingwood, Australia
1/105 Rupert St
N/A
+61394177688
I had basically the same experience as most other people commenting here. Bought an apartment off the plan in July of 2017 - being told it'd be an 18 month build. This blew out to 3.5 years, with minimal communication along the way. Building inspection and defects report was done by a third party 6 months prior to settlement, we're now nearly 6 months post settlement and I still have defects waiting to be rectified. Both the Defects Manager and our contact for the build fail to answer phone calls, respond to emails or texts. The whole process has been stressful and exhausting and their lack of communication and professionalism really shows as soon as you've signed on the dotted line. Avoid at all costs.
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Everything was difficult. Building promised in 18 months took an additional 2 years. Many emails and calls were simply ignored, blamed their vendors, or us! Incredible. A highlight was settlement where we got 2 weeks notice to settle, before final inspection was organized. When we were firm on having a final inspection, they advised their builder was unavailable until after settlement, as if that was something that excused the need for the inspection. Inspection went ahead 3 days before settlement where we then found none of the defects we raised initially were fixed. We are in now and making more progress with the builders than we did in the 6 months leading up to settlement. Unfortunately these developers, while good value, use unprofessional vendors, have no pride in their work, and little thought for the residents who are making life decisions based on their communication, then move the goalposts with no communication or clarity.
Emailed them 4 times, phoned them once. Each time explaining that I want to speak to someone about the appartment they just built for me in relation to rectification works. No one even takes the time to respond. Its been over 4 weeks. Pathetic attitude to their customers it seems.
We bought an off the plan property at a very good price. The handover went smoothly and the team was helpful throughout the whole process. We are happy with our new home and would highly recommend them.
Constant delays with really poor communication. Do not hire them.
I helped my son purchase a townhouse off goldfield. It was bought through an agent, and when the agent left the agency and it became difficult to obtain any information! I eventually contacted goldfield directly without much hope AND THEY WERE SO HELPFUL! The girls at the office helped me communicate with the site so we could have additional changes made to the property, and the amount they charged for the upgrades were much cheaper that what we quoted ourselved. This has been exceptional service to me as we have previous bought off the plan and most developers would ignore variation requests after contract and deposits has been paid, and definetly not quote such a reasonable upgrade price. My son has now moved into his first home and could not be more happier!
Bought one of their properties at Lalor for a very good price. Leased my property in no time as the location was great. As I needed to installed blinds before my tenants moved in, I needed measurements before settlment. The office staff were very helpful in helping me coordinate with the site to have all this done for me.
Professional team and happy to work with. We highly recommended them.
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