Goldsboro, United States
122 S Center St
N/A
+19199475112
Your store is absolutely beautiful. I do have to say the both times I’ve been in,the customer service was impertinent. Both times I visited, she’s on her phone, I say hello, she continues to look at her phone and mumbles hello under her breath as if she doesn’t want to acknowledge me. Observing other customers coming in,she greeted with a warm welcome. After my purchase I wished her a merry Christmas and she didn’t even respond. I usually am not one to write a review after a first unpleasant experience as I try to understand that sometimes people have bad days and you never know what someone may be going through but this was the second visit I was treated this way. Very disappointed. I believe that you should treat every customer with a warm welcome. Not just certain ones.
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I was excited to receive my Magnolia Home library desk until I saw 30% of the wood backing had been broken during shipping. I called Carolina Pine Country Store within 3 business days expecting help but was met with apathy. The store owner Kathy later emailed to explain that I should EXPECT damage when ordering items online from her store. Also she said that if I file a dispute she will “do as I must to both protect my employees and my company against your false allegations...”. After Kathy’s threat, she has since gone silent :-(
Last week I ordered some miss mustard seed milk paint and extra bond. After I placed my order, I realized I need much more milk paint for my project. I contacted the store shortly after placing the order and they were able to change my order and get me a larger size. The shipping was fast too! I will definitely buy from this store again!
Love this store. Awesome and unique selection. The owner is prior military and she’s very helpful and goes the extra mile, whole stuff staff is friendly and helpful as well! Cannot recommend this little shop enough!
I am so pleased with the help and efficiency of the staff at the Carolina Pine Country Store. I ordered Annie Sloan paint twice now and have received my order quickly. I love their web site and can't wait to plan a trip to visit the store in person!
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