Goldsboro, United States
1209 N Berkeley Blvd B
$$$
+1 9197781966
N/A
Outdoor seatingNo-contact deliveryDeliveryTakeawayDine-in
Good for kidsHigh chairsToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
Comfort foodHealthy optionsKids' menuQuick biteVegetarian options
I want to highlight the Berkeley store for the awesome manager and employees. GREAT CUSTOMER SERVICE!!! My husband and I have ordered Jimmy John's on several occasions and the food is always 100% on point. However, tonight I ordered the new Kicken chicken-which I ordered when it first came out and was amazing!-but tonight, there was maybe 2 TBS of Chicken and no extra bacon. We called the store and talked to the manager and she was super friendly, apologetic, and she had the sandwich made again. The sandwich is as amazing as the first time I had it! We will continue to order from them because the sandwiches are always delicious and their customer service is amazing! The manager is going above and beyond to make her customers happy!!!
like
Very good sub. Friendly staff. Clean. Nice atmosphere. Easy access and parking.
Made a phone order and clearly requested two sandwiches of the same type. Received the order via delivery and the order was incorrect. Contacted the store and informed the order was wrong. The manager advised she would send the driver back with the correct order. The driver came back and picked up the original order and advised she would return with the correct order. A few minutes later we received a phone call stating the order could not be re made and that we must come and pick up the refund??? Aftee much debate they sent the poor driver back out with the refund instead of just re making the sandwiches.... Poor customer service and poor management. You would rather lose money and and time. Rest assured I will Not patronize this location or any other Jimmy Johns. Word of mouth does get around quickly!
Fast service with a smile!! Sanitation rating of 100!!! Food was fantastic. Would highly recommend.
Excellent sandwiches! Great service. The staff is kind and helpful. They take the time to greet you when you walk in the door. The food is fresh and fast. This location has taken significant measures to make their restaurant clean and safe to meet requirements designed to prevent contagions such as Covid-19. We eat here several times a month and will continue to do so. Enjoy!!
Deli
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