Goose Creek, United States
125 St James Ave
N/A
+1 8435690197
Kerbside pickupDeliveryIn-store pick-upIn-store shoppingSame-day delivery
Wheelchair-accessible car park
Last time I visited this location, I was going in to buy a part for my brother's truck. Being that he called earlier that day, the associate had it ready and waiting. That was totally unexpected, yet appreciated. When it comes to makes and models, it's difficult to be a loyal customer to one particular store or location for that matter. This one is definitely our first try, every time.
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Have been a long time customer at this store as it has always been a good experience, but they really won me over today... big time. My wife went in for a new battery and they accidentally damaged the radiator getting the old battery out. As this was a free service, they were under no obligation to cover the damage, but they provided a new radiator and paid a well regarded shop (just two blocks away) to do the radiator replacement in a couple of hours. Just an honest top notch business....I won't go anywhere else!
Wonderfully helpful store. After having just moved to the area of course the first day here my wife's car would not start. I jumped her off and took her to Advanced after using them for so many years in my previous area. Allison was quick to help and even swapped the battery put for us with zero hesitation. I was very thankful for that, as we had yet to finish unpacking and my tools are in storage. I can't say enough about the customer service here and will be back for everything I need in the future. Thank you again Allison.
Boy an advance auto fan BUT me being an automobile knowledge person. I do my own work. I greatly appreciate that the staff don't try to push their knowledge or tell you how to do something unless you ask.
All the staff were really friendly and were quick to help find the cause of my car not wanting to start! They even helped install the new battery!
Customer service at this store was amazing!!! Christopher at Goose Creek was so kind when helping me choose a battery and did a great job installing my battery! Would 10/10 recommend this store to a friend
Customer service was far above par. I was having ignition/charging issues with my truck, stopped into Advance and was greeted by Michael who was eager to help. He came out and tested my charging system, quickly found the problem (dead cell in battery) and warrantied the battery out and I was back on the road. Michael was very mechanically inclined and knowledgeable about the stores inventory (which is a rare find these days) Definitely will be back to see him for any parts I need in the future. Side note, my wife called the store manager (Luke) to pass along our appreciation for Michael’s help and professionalism and he was very appreciative of the positive feedback and ensured us that he would reward Mike for going above and beyond. It’s nice to see supervision who appreciate hard working employees.
Nice store fully stocked for automotive products.
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