Eastsound, United States
1551 Mt Baker Rd
N/A
+13603764144
I had my truck in need of bleeding the brake line and with a bleeder screw stuck rusted in the caliper. I needed to leave the island in less than 4 hours and all shops including Gordy's Garage were booked for two weeks ahead. Jason had found an opening in his schedule to take a look. I was prepared to leave the truck behind and come back for it a week later. However, 1 hour later Jason had called me to let me know the work was completed. I rolled into the garage on brake fluid fumes at 2 mph, and rolled out full speed with 100% working brakes. Thanks Jason!
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Unbelievable. I told Jason exactly what I wanted done and the budget available for repairs. I had attempted the repair myself but was lacking the proper tool to complete, which he had. I explained beforehand that the whole process took me less than a half hour, and that's all I wanted done. When I returned to pick up the car, the bill was for 2 1/2 hours. When I asked why, he said he needed to take apart items that weren't even indicated in the repair. I disagreed, he persisted, I paid him so he would release my car. Got it home and inspected what he said he had done. I found no tool marks or evidence that this part of the engine had ever been touched. I took pics and intend to pursue this. I don't say this lightly because I've known him to be reputable in the past. Sadly, not any longer.
Super happy with my experience working with Jason the new owner of Gordy's Garage. I called him at 8:30 Monday morning with an F-250 that wouldn't start. He recommended a good towing company who had me at Gordy's by 9:15. By 10:00 my truck was running again and it only cost me 120! Jason recommended some follow up work that was related to my issue, but told me to go ahead and have my local mechanic back at home do that work, so I could get back to my trip on Orcas Island. He could have easily said that I needed to have that work done by him, which would have eaten up most of my day and ruined my plans. I really appreciated that courtesy and that he didn't \milk me\ as they say. Thanks Jason!
I had a bearing go out in my truck. I called them and they were helpful and actually cared about the situation I was in. They had the part I needed local and got it done that day. There customer service is above and beyond. They made sure I was taken care of to finish having a good time in the island
Needed someone to check my battery as I had jumped it twice and it would not hold a charge. Bad position to be in on a Sunday on Orcas Island. The young gentleman, I did not catch his name, immediately evaluated the situation, determined I needed a battery, and drove to Napa to pick one up because he did not have one in stock. 30 minutes later we were on the way. Great service, and price was reasonable as well.
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