Gorham, United States
94 Main St
N/A
+18007735814
The young, blond haired plebotomist did an excellent job finding a suitable vein and thus drawing my blood. Sorry I don't know her name but kudos for a speedy, efficienct and pain free event !!
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First, Gorham needs more than one person available at this location even if it's in the interest of safety for the employees. This is a tiny location with one person who I'm sure has down time here and there but it's only open for a few hours each day. In that time this location could be much more efficient with two employees C'mon Nordx, you really need to step your game up here. It's certainly not because you don't make enough . This location is neglected and I'm sure the employee would appreciate the help.
Absolutely awful experience. Building was dirty and sketchy looking. Staff was insanely rude and acted like I was bothering them. After being rudely asked my name they could not find my info, so they had to call my doctor. While I was sitting there she repeatedly rolled her eyes and kept saying she “didnt have time.” I was in shock so I didnt respond like I should have, but had enough at this point. I said nevermind and left. No way was I letting someone that rude take blood from me. Go to the Westbrook Nordx never had a problem there!
After calling yesterday for business hours, I arrived at 7:30 a.m. There was no one waiting after me. The waiting room and "lab" were unclean. It looked like a temporary business. The technician, Roland, immediately began complaining about my having kits for my blood draw. "This is going to take me at least 20 min. and I have to go to the bathroom." He announced that I would have to pay 20 up front for each kit's draw in either cash or check. I had the cash but frankly felt extremely uncomfortable in this business and stated that I'd go somewhere else.
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