Grande Prairie, Canada
11027 92 Ave
N/A
+1 7805321310
So here's the situation: the combustion draft fan on my furnace had started to squeal, so I ordered a new one online for about 165 (including shipping). It was going to be a couple weeks before it came in as it was nearing Christmas. Meanwhile, mine decided to stop working on Christmas eve, so I went into Sinclair Supply and picked one up for the insane price of 370, just in case I couldnt fix mine. I managed to get mine working long enough for the online one to come in. So I went to return the highly overpriced one to Sinclair Supply, but they wouldnt accept it even though I hadn't even taken it out of the box. I felt like a hate crime had been committed on me. Not because of my race or gender, but because I wasn't a contractor with an account there so they "couldnt give me a deal". I doubt it would've been a 50% off deal to bring it down to a respectable mark up price either. Probably going to need therapy after the poor customer service I recieved at this store.
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Great customer service! Bruce and the team make sure you're satisfied before you walk out their door.
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Sometimes they have doughnuts, and coffee is free.
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