Grantham, United Kingdom
49-51 High St
$$
+44 1476560655
N/A
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible entrance
Went to WH SMITH Grantham Store on Monday 1st February to post a couple of parcels at the sending office. Haven’t been in for a long time. Place was well organised for Covid . Bit of a queue at about half past two, not a problem tho. Got to the counter and that’s where the niceties stop. There is an older looking lady with greyish hair who is very rude, I felt like I was at an army camp doing drill or bring in the head mistress’s office. Obviously no polite customer training given to her. Do I need to say more .
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I love WHSmith as I love books and am a stationery addict! This is my all-time favourite shop and I go here around once every 2 weeks. The staff are lovely and it is an overall fantastic place to go.
I popped into the Grantham store today to get a 19/20 diary for a friend. There didn't happen to be any on the shelf, so I asked Janice on the till if there were any left. She went above and beyond to help me find the perfect diary. A really lovely lady, who's kind and friendly face definitely brightened my day!
Robbers. An item was discounted on price the woman charge me the full price
Staff where really helpful and nice. They had the product I wanted ... They even put it through self serve for me !!
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