Gravdal, Norway
Buksnesveien 563
N/A
+47 90112004
BAD COMMUNICATION!! They didnt answer calls, texts and mails. AND they came late for the appointment we decided on when to meet up to get the car. Details: This company had bad communication with us (the customers). They didnt answer my mail before I sent it the second time. When there where only days before the agreement on when to rent the car, I tried to reach out but they didnt answer. I sent mails, I called, I texted. I tried everything. They did not answer for several days. Finally when I got a hold of them, they told me when to meet up etc. Later the same day, they told me different; they did not know if they could meet up at the time we agreed, they had to check first. They could not check at the time when we were speaking because the one we talked to on the phone was driving. She said she would give us an answer later that night. She never gave us an answer. I texted her before I went to sleep and said we needed an answer. She didnt answer. THE DAY OF THE AGREEMENT we finally got a straight answer. We went to meet them later that day to rent the car. They were a little late to the appointment which was really frustrating also. We got the car though, it was nice and all. But we were so frustrated about the lack of communication. I guess the only good thing about this rental company is that its cheap.
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