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Graves Design & Remodeling, Inc.

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Springfield, United States

gravesdesignremodeling.com
General contractorBathroom remodelerBuilding firmContractorDesign engineerKitchen remodelerPlumberSiding contractorSunroom contractorWindow supplier· General contractor· Bathroom remodeler· Building firm· Contractor· Design engineer· Kitchen remodeler· Plumber· Siding contractor· Sunroom contractor· Window supplier

Graves Design & Remodeling, Inc. Reviews | Rating 4.7 out of 5 stars (5 reviews)

Graves Design & Remodeling, Inc. is located in Springfield, United States on 8346 Traford Ln Suite #7. Graves Design & Remodeling, Inc. is rated 4.7 out of 5 in the category general contractorbathroom remodelerbuilding firmcontractordesign engineerkitchen remodelerplumbersiding contractorsunroom contractorwindow supplier in United States.

Address

8346 Traford Ln Suite #7

Phone

+1 7034518411

Open hours

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Jennifer Diffell

Graves Design and Remodeling converted an unfinished basement space into a cozy extra bedroom. The project went very well, from start to finish. It stayed within budget, and the team was responsive and pleasant to work with. The work was extensive - they excavated and installed a new egress window, installed new lighting, switches, and outlets, built in a closet, installed and painted new drywall, installed new padding and carpet on the floor. The attention to detail and commitment to the project exceeded our expectations. I would highly recommend Graves Design and Remodeling to anyone looking for a home improvement contractor.

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Andrew Realon

My wife and I are extremely satisfied with the work completed by Graves Design and Remodeling. We offer our strongest recommendation that you consider Graves for your future home projects. We hired Graves to complete a master suite remodel, which included a full bathroom renovation, and annexing a bedroom to create a spacious walk-in closet and home office space. From the first conversation we had with Graves to the last day of the job (and beyond), we were treated like family. I cannot emphasize enough how important that is when dealing with a design and build firm. My wife and I had never hired a design and build firm before, or undertaken a remodel on this scale. The Graves team was patient, efficient, neat, respectful, trustworthy, and fair. The work product was catalogue worthy. Our project commenced at the outset of the Covid19 pandemic. The Graves team responded by taking extreme precautions to protect everyone’s health and safety. Despite some pandemic-caused supply delays, our project finished ahead of the estimated completion date. Towards the end of our master suite remodel project (but unrelated to it) we experienced other homeowner issues which required soffit and gutter work. I didn’t think twice about what to do in that situation: I immediately called Graves, who promptly scheduled the work to be completed. Their responsiveness is unmatched. If you are so lucky to be able to work with Graves, you should look forward to Caroline’s beautiful design work, Chris. M’s customer-first attitude as a project manager, and Doug’s masterful experience as a general contractor. As a team, they are remarkable. We look forward to working with Graves again and again.

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Susan Begalka

We loved working with Graves and would use them again. They were on time, professional, courteous, and detail oriented. I would highly recommend them.

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Julia Moore

Fantastic work done by Graves. They remodeled our hall bathroom and expanded our master into a walk in closet. The design process was easy and Caroline gave us great recommendations for everything. The whole process took 6 weeks and they kept on schedule even with a few surprises. When they found an issue, they worked hard to resolve it quickly and keep moving. The work was done at the end of may and beginning of June during the coronavirus, and all the workers wore masks when they were within 6 feet which we really appreciated. The project finished on time and only a couple thousand over what they quoted at the beginning because of the unexpected plumbing issue and a window replacement that we requested. Working with them was pleasant from beginning to end. Whenever we had questions, one of the Chrises would get back to us immediately. I would work with them again! We had a minor leak a few weeks after completion and they were here within an hour of me calling. The leak wasn’t caused by their work but they fixed it anyway, which was awesome.

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Pie E

out of 8 contractors I interviewed for a renovation they were the most professional and had one of the two best prices. The sales person Chris is ALWAYS on and answers every annoying question at all hours; he is just amazing. Graves was the only ones who specifically asked if they could knock some holes into the wall to see what was structural to give a precise quote. Everybody else wanted to give this loose pricing structure which would depend on walls being load bearing but would not tell you till the took the job. And they put VERY tiny holes and came back with a precise good priced estimate. They have a master builder who seems quite knowledgeable. I know they are ATYPICAL for a contractor and highly urge someone to go for them. I made a calculated decision to go with another contractor I trusted less and was slightly less organized due to the other contractor having plenty of design hours and being very close to my house bc of overwhelming work hours. I imagine most people are not in this boat and urge people go with them. I put them on notice that if things did not work out with this contractor, I would be coming back to them.

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