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Carpetright

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Gravesend, United Kingdom

carpetright.co.uk
Flooring store· Bed shop· Carpet store· Mattress store· Wood and laminate flooring supplier· Bedding store· Rug store

Carpetright Reviews | Rating 3.7 out of 5 stars (5 reviews)

Carpetright is located in Gravesend, United Kingdom on Imperial Retail Park, Thames Way. Carpetright is rated 3.7 out of 5 in the category flooring store in United Kingdom.

Address

Imperial Retail Park, Thames Way

Price range

$$

Phone

+44 1474557089

Service options

DeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car park

Open hours

...
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A

Amanda Ratcliffe

This was the second time we have had dealings with this store and again we weren't disappointed. Utterly brilliant service from start to finish. Easy online ordering, prompt and efficient response to queries, delivery as promised, friendly competent fitter - what more could you ask for?

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Emma Shouler

Rang carpet right gravesend to place an order for my living room carpet. The staff that were there dealt with my order very efficiently and got my order placed and fitted with no problema at all would highly recommend and use again.

R

Richard Cole

Ordered two small pieces of lino on the 6th July and am still waiting. When I ring them up they always say they will ring back once they have spoken to head office. Never get called back. Last time I called I was told the manager had reordered the lino, it was never cancelled!! Staff are never helpfull. Phoned on Monday and was told it would arrive on the 21st September!!! Phoned another company who are delivering on Friday. Went down to cancel the lino this morning and was told the manager was to busy with a delivery and we would have to wait for him to finish. I said surely customer service is more important than a delivery, after three attempts refund was completed. No apologies. Disgraceful.

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Slavo Jasenec

They send me wrong item, Lino. I came to exchange. Bad experience with branch manager. He was patronizing with really bad customer service.

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donna golding

The store was empty. The woman sales assistant completely ignored us wouldn't even look as us, a couple came in short time after and she approached them to help. Disgusting and rude. I waited for the male assistant and he was very good. Never have I felt so aware of myself. She needs a huge dose of customer service

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