Gravesend, United Kingdom
Grove Rd, Northfleet
N/A
+441322466167
Ordered fencing, customer services are on the ball. I done the collection and the guy helped me load the truck.
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Ordered on 25th September, its now October 9th, 2 full weeks after ordering, goods still haven't left them. Received a delivery notification that my order was going to be delivered today and nothing showed up. No phone call to apologise, nothing. Called them to find out what happened and none of them had a clue! Order hasn't even left them yet and they want to hit me with a 20% cancellation fee for taking a few items OFF the order and have threatened me with a 20% cancellation fee if I want to cancel the whole lot and go elsewhere! The only thing they will discuss with you is their Terms and Conditions or \We don't know\. that's all you will ever get from them. Shop elsewhere, save yourself a TON of hassle and money too! This lot really dont give a damn about customers nor service! Just money!
Great service. Initially put off by reviews on Google (hence me writing them a positive one). Can't fault these guys. The prices were competitive, the fencing arrived when they said it would - which was the next day too! The palisade I ordered was high quality and I genuinely can't complain.
Some very knowledgeable staff on the other end of the phone there. Helped me get my quote sorted and secured me some nice tenders by working with me on pricing etc. Helps that there's someone there late too! The amount of times I've been running behind and not been able to make a call till 7ish but these guys have answered has been a godsend. 5 Stars.
I have always used first fence for all my security fencing. Donna, Jo and Dave have always given me competitive prices and a personal first class service. The deliveries are always when expected and all drivers are helpful in the unloading o the vans. I recommend anyone who needs security or temporary fencing used first fence!
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