Grays, United Kingdom
Weston Ave, West Thurrock
$$$
+443443876838
N/A
Open for essentials. Ensure you know what you want as not currently letting customers to just browse.
like
Large store but rip off prices, charges you extra unless you sign up to a membership card you have to pay for, a pair of shoes my wife wanted was 115 with the card or 105 without, looked on Amazon and found them for 75 and I know that is an online store but a difference of 40? No thank you, avoid this store at all costs unless you like to be ripped off
Terrible purchase experience from this company. Ordered 3 2.5kg bags of the same product online but when their courier delivered the parcel it only contained 1 bag. Thought it would be easy enough for them to send the remaining 2 bags especially as I kept the packaging to prove only one delivered. Took weeks of emails going back and forth from customer services which was stressful and as my emails went to different people each time they were either miss read or I was given incorrect information. They would appear to follow the BT customer service business model in just apologising all the time but not actual doing anything. Eventually I noticed from my bank app that i had received a refund from somewhere and after checking further I found that it was from Go Outdoors. I had not received any notification from them stating that I was going to receive the refund and only nearly a week later did I get an email again with totally incorrect information but at least the sum matched with what I had received. I would not use this company again for any on-line purchases.
Been dealing with Chris (manager) at the store over the phone for the past few days in relation to a particular bike and he’s been extremely helpful. Popped into store today to collect my bike and dealt with Dave who was also very helpful in providing all the necessary info on my new bike and a few tips. The store is well organised and clean with friendly staff so overall it was a pleasant experience so will definitely shop here again.
Good selection of outdoor equipment. Good prices. Friendly staff. Good covid precautions in place
Deli
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