Grays, United Kingdom
W Thurrock Way, West Thurrock
N/A
+442079383159
I am a regular customer and I love the brand. I usually shop in Fulham. I visited the shop on a busy day and after queueing, the lady at the desk didn't even bother to apologise and she seemed a bit annoyed. This is a proof of poor customer service. When paying, the transaction went declined and she looked at me like I wouldn't afford to pay. I had to insist to try again as I was sure I had enough funds in my account. This made me feel really uncomfortable and I really didn't like that she smelt like cigarettes. I think staff should wear name badges so I could point out who it was, but I remember well it was a blond lady.
like
verry good place to purchase pralines,but I've meet the sale asistant,the blonde lady,she doesn't know how to sell,she doesn't konw the chocholate,and I tell her to wrap the box for me,as a present,she didn't know,pretty bad for company!
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