Grays, United Kingdom
Cygnet View, West Thurrock
N/A
+44 1708805814
Wheelchair-accessible entrance
Have always found them helpful but Hayley goes above and beyond , nothing is too much trouble for her. Hayley is an asset to you
like
Not been there
Unprofessional. I ordered 7-day photos. Arrived on day 7 only to find no record of my order and no photos (despite me having the confirmation email to prove it). The manager explained that whoever was working on the day i ordered should have handled my order before they left because the orders get deleted off their system within 48 hours. Clearly nothing was handed over. A bit shoddy and quite an inconvenience. I've also had issues with rude staff in this branch before.
-zero star SERIOUSLY AVOID, BOOTS, TIMPSONS ARE MUCH BETTER!!! Needed a passport photo for my 6 month old baby. First told that they could do the photo then, when i brang my little one into the branch she said he's too small and needs to be laid down, she couldnt find the right white background to lay down and panic'ed, so I made a few suggestions to the lady alison. who repeatedly kept raising her voice and shouting, very patronising. This distressed my son to the point where my wife suggested we go, we were then shouted at by alison to leave, she said she has had troubles in her family. Firstly I'm appalled at the management of this place to allow someone to work which who clearly isn't fit to be working or hasnt been trained appropriately, secondly Alison the representative of Max Spieleman generally has no mannerism in how to speak to someone. I asked her why she is raising her voice again and again, she shouted and said the store is now closed and shouted security security...absolute shambles. This morning I have just called the branch manager who told me to email in to head office, she didnt want to even hear me out and to be honest wasn't really bothered. I will be taking this matter further, worst service I've ever come across
We were to Grays shopping centre branch to get some portraits done for our kids, service was very poor and decided not to get done our portraits for them. Went to Thurrock Tesco branch. A completely different service. Antony was the guy who did the portrait for our 2yrs and 5yrs kids. Great service. Cool guy. Spent his time to capture some quality clicks!!. Been theretoday to get some pictures framed. Shop was super busy. He did our job in few minutes. Great service again. If you want to get portraits done for your kids ask for his guy "Antony". He knows what he is doing.
Shocking service, lady didn't know how to take a passport photo and wasted 25 mins of my time before recommending me to go to the Grays Town Centre branch! Very unprofessional, don't waste your time with them!
Such a Unprofessional guy, he charged me 24.99 for 4 passport photos!!!! A shocking price!!!!!!!!!
Rubbish Went there twice for passport pictures and both were blurry and not accepted
Deli
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