Grays, United Kingdom
7-9, J31 Business Centre, Motherwell Way
$$$
+443330112112
N/A
Lakeside branch Motherwell Way waste of space ordered a toilet cistern and paid for it had three in stock but said would be in next day no text message so rang customer services said there was a glitch in the stock for that branch drove down there they had three in stock instead of just pushing a button or doing some paperwork and letting me leave the branch at one they said my one wouldn’t be in till tomorrow. So had to pay for another one and when my one arrives the next day he could get a refund for the first one although it was already there sitting on the shelf manager there called Hannah I spoke to very unhelpful it would’ve been a simple case of doing a bit of paperwork or pushing a button but too much trouble for him I’m a trader and he loads of problems that this branch has its about time some area manager got down and sorted out this branch as as traders will move elsewhere
like
Went in to screwfix to get a dimmer switch and a few bits for the toilet and the staff was patient enough to take us through our various options. Social distancing measures are fully respected here too. Many offers atm
Great customer service, this is a small shop with a big warehouse format. Not much displayed for to covid. I didn't know what to do but the lovely lady on the till, helped me to order and I was in secs. Highly recommended to everyone, even if it's tailored for tradesmen
Friendly, helpful staff on the trades desk. Always greet you with a smile. Was a great help during lockdown having the click & collect, helped keep the trades going. Thank you.
Going into screw fix since pandemic is easy as 1 2 3.. Go online, find product(s), order.. Go pick up. Not the busy but always seems to have at least 2 people in queue. Most items are available to collect within an hour or 2.this particular branch has a big warehouse although the shop is average in size..
Deli
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