Duluth, United States
5215 Rice Lake Rd
N/A
+1 2187223667
Jeff and Great lakes door did a fantastic job repairing the broken springs on our overhead garage door. Prompt reply, good explanations/solutions, and very reasonable pricing. They were also very easy to work with. I would definitely recommend calling them for all of your overhead door needs.
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Had to remind them that they did a quote for me 3 times and they still didn't schedule a time to install it. Couldn't have been easier to take my money, I was repeatedly requesting to set up an order. I called another company (Doorco) who came out the same day to take measurements and put an order in for our door.
We love our new garage doors. The website available for picking door options is easy to use and allows for visualization of the options. The installation was done in a day. Thank you Jeff and crew!
Great Lakes Door (Jeff) replaced my garage door opener quickly with a new side-mount unit. The garage wouldn't allow a standard opener due to a large beam, Jeff offered a couple of options and provided a detailed explanation of both. Ultimately, he came in on budget and even disposed of the old unit. He explained all the opener's features and made sure we understood how everything worked.
I went back to these folks after a very good experience last year when they gave me some good advice about my garage doors. I called them to get a quote on two new doors and operating systems. It took them two weeks to come out and quote it. Then they wanted 50% down on the job, ok, there you go. I called to follow up on our delivery date.....they said we're on schedule. The day of the install comes and my wife informs me that they didn't finish her side of the garage. I call and ask the owner how the job went and she said \great.\ When I get home, not only is her side missing the new operating system, my side is plugged in with an extension cord! I call them back and question them about it, and the owner says, 'oh I forgot to tell you that I accidentally sold one of your systems!' She said, don't worry we're getting some more from the cities this afternoon. I then say, oh, so you will put it in tomorrow then right??? She says, oh no, I've over booked tomorrow. I said, why is my side plugged into an extension cord?? The owner says, oh, that's on you to figure it out. I said if you came out to quote the job, you should have been able to see if the units would plug in or not?! Needless to say, these people let me down at every turn. I met the installer the next morning and pointed out that he left several 2.5inch nails on the floor of my garage...he apologized.....I actually pointed one out right beneath his ladder....it was still there when I got home. I spent over 2300 on this project and it was sloppy to say the least. I had to rewire the plug ins for the operating systems too. Yeah!
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