Greenfield, United States
3515 S 108th St
N/A
+14143297400
Thanks for helpful customer service and speedy delivery of the Weather Tech floor liners I ordered. The Weather Tech site would have taken 10 days longer AND tacked on an outrageous delivery fee. Ultimate Truck and Car Accessories saved me at least 20 and got my floor liners in just a few days! Thanks!
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I stopped by to check out pricing on new window rain guards for my Chevrolet Silverado. Their customer service was fast and friendly. I ordered a new set and picked up a few other odds and ends for my truck as well. My shipment actually came in a couple days early and they were quick to notify me of their arrival. The guards were a perfect fit! Looking forward to doing more business with this establishment.
The worst customer service. Purchased items they then installed. Picked up and it didn't work. All techs gone for the day. Cannot get an appointment for months to attempt to correct. Sit here three hours waiting only to leave without it functional, with promises of finding out how to fix it. No return phone calls. You have to call them. No answers. No solution. After repeated calls from me and promises of getting it fixed. I eventually tell them Make an appointment and take it out. I'll take a refund and go! Messed up appointment time, had to make a new appointment at a later date. Finally get in here to remove. No apologies, no nothing. Rude staff, unorganized, with zero follow through. ( Oh but they'll tell you every phone call that they are backed up and have a guy on vacation)I'll never come here again!
Called for a quote on a hitch install and they had the best price other than Uhaul, which sucks so stay away from Uhaul. Did my install while I waited. Courteous service and sales which will bring me back and earn my recommendation going forward for anyone that needs a hitch.
I received the Ultimate customer service last Friday afternoon from Tony Harwick. I have been having troubles with my fishing boat trailer lights for the past five years which was explained to Tony. He took the time to listen carefully to the the various problems with the lighting system and noted all the possible problems by actually leaving the office and looking at the trailer to get a better picture of what I was explaining. Fishing is very important to me and my family but the lighting system has been a pain in terms of safety and time on the water. Tony was very caring and Professional during our conversation and made a extra effort to note all the problems, so he could supply the information to the the installers. He set up a timely install in the early morning, so I could test the lighting system that same afternoon, this Tuesday. Thanks Tony. The owner of the business should be proud to the good service you showed me and my wife. Bill Kreuser
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