Greensburg, United States
6216 State Route 30
N/A
+1 7248507440
Took both my pets they’re,signed up for their wellness care program spent almost 2000 had her teeth cleaned they did do a great job . When I called again to get an appointment for one of my dogs I told them my dog wasn’t feeling well they told me I had to pay 650 and I said why you haven’t even seen my dog she’s just not feeling good. I want to bring her in to have her looked at well that’s our policy. I did ask to speak to a manager but she was busy could not speak with me but would call me back I’ve never heard from her. When I first signed up there was another couple in there complaining about how they felt they got ripped off I should have listened to them and left, my question to the manager would have been how can you tell somebody it will be 650 when they haven’t even looked at your dog,it’s an over the phone call all I said,my dog not feeling well. And my year isn’t even up on the wellness program , I feel I was taken advantage of.
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Very nice employees helped get my elderly cat in for euthanasia when my regular vet could not fit him in. Very kind and understanding. Fees were reasonable.
Banfield does provide exceptional service, however, they are extremely overpriced. They will try to sell you on a pet wellness plan, but no matter which plan you get, it's not worth it. The pet wellness plan does not provide any worthwhile advantage. It is a self-renewing, one year contract, and trying to cancel it results in having to 'pay back' whatever 'discounts' you got on whatever services they may have provided. I can not stress enough how overpriced this place is, and I highly advise against coming here for any services. There are other places that provide the same services at a third or even fourth of the price this place asks for. I would only recommend this place to the filthy rich.
Very good store just limited supplies of what I needed
They took good care of my dog and kept me informed on my dogs health
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