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Greenway Kia of Franklin

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Franklin, United States

greenwaykiafranklin.com
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Greenway Kia of Franklin Reviews | Rating 4.2 out of 5 stars (5 reviews)

Greenway Kia of Franklin is located in Franklin, United States on 1413 Murfreesboro Rd. Greenway Kia of Franklin is rated 4.2 out of 5 in the category kia dealercar dealercar finance and loan companytruck dealerused car dealerused truck dealer in United States.

Address

1413 Murfreesboro Rd

Phone

+1 6152247973

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible entrance

Offerings

Oil changeRepair services

Open hours

...
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Nicole Cummings

I am a new Kia owner and I ABSOLUTELY love my new car!! Greenway Kia really made my car shopping and buying a great experience!!! My salesman John was incredible and the general manager Tim was amazing!!! The entire team worked together very well and truly cared about getting me in a car that I LOVED!!! They went above and beyond for me and I will definitely be going back for all my service needs as well as my future cars!!! Thank u guys so much for making me feel at home, comfortable, and helping to get me the best deal possible!!!!! My 2021 Forte GT

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Jane Rose

I had an amazing experience buying my little blueberry a 2021 Kia Soul GT! I have never driven a kia and I absolutely love my little car. Alex my salesman was wonderful & the gentleman who took care of finance was also amazing. I feel so horrible for not remembering his name but he adjust moved here from Alabama I believe.

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Dillon Kelley

I appreciate how they were very friendly and helped me through my whole process! They were amazing. I went there originally to talk with Hunter but she was busy a gave me someone else. He was awesome too. They both helped me with the process of buying my Kia Soul. If I could rate them 100 I would. Best people ever!!!!!!!!!!!!!

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Matt Thurman

I had an amazing experience doing business here! I worked with John and Tim. They were always available to answer my questions. If they didn’t know the answer they ran to find it! Incredible staff all around. When I got to the lot I was not targeted by any salesperson. I looked at what I wanted to then when I was ready I went inside to get more information. When it came to making a deal, they truly fought to get me the BEST rate!!! I had been offered a much higher rate from a bank of my choosing, but gave them a chance to beat it... and they exceeded my expectations!! Super helpful and friendly staff, I would definitely recommend them to anyone! And if they offer you a chance to let them beat a rate that you may have, TAKE IT!! You could be very much surprised!

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Brian S.

**UPDATE** I had to deduct a couple stars, simply due to the post sale experience and treatment. All was great with the initial purchase, but trying to hunt down the person responsible for sending payment to my old lender (trade-in) has been nothing short of a hassle. Every time I call in to inquire about it, I either get sent to a voicemail box that's full or annoyed, grumpy people who don't handle payoffs. After several days and countless transfers to wrong extensions or people who scoffed at me for even asking about a trade-in payoff status, I finally got to the right person who promptly sent payment in, but only after it had been nearly a month since the trade-in. Evidently my 'folder' was in the wrong place or something. I resorted to having to make another payment with my old lender in the meantime. Kia makes great cars no doubt, but their back-office dealer operations appear to lack in quality control. A great experience overall. ALEX was my sales representative and was very helpful. TIM was the sales manager and helped work a great deal for me. JUSTIN was the finance guy, and quite honestly, he was probably the best I've ever worked with and communicated all details and numbers clearly, without being pushy at all. It was a welcome change from other dealerships I've gone to in the past - and I've been to many! I highly recommend Greenway Kia of Franklin.

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