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Massarella Coffee Shop

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Gretna, United Kingdom

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Coffee shop

Massarella Coffee Shop Reviews | Rating 3.9 out of 5 stars (8 reviews)

Massarella Coffee Shop is located in Gretna, United Kingdom on Gretna Gateway Outlet Village, Glasgow Rd. Massarella Coffee Shop is rated 3.9 out of 5 in the category coffee shop in United Kingdom.

Address

Gretna Gateway Outlet Village, Glasgow Rd

Phone

+44 1461338857

Service options

TakeawayDine-in

Amenities

Good for kidsToilets

Accessibility

Wheelchair-accessible entrance

Offerings

Coffee

Open hours

...
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L

Legie 64

When times were "normal", whilst en route to the lakes for holiday, stopped at the outlet and had a lovely lunch here. Food was good and staff were friendly and courteous. That good, we stopped on the way home and got some takeaway sausage roll's and pies, which were lovely and piping hot. Definitely recommend a visit here, when better times come back.

R

Ruth O'Rafferty

The staff were extremely friendly. The coffee was excellent. Sadly the food not to my taste. The bacon in the toasty was very fatty, salad covered in loads of dressing.

R

Rankin McKee

Very nice place to visit but not if you are in a hurry. Took between 15 and 20 mins to get to till and there was only two couples before us. However coffee was brilliant and baked potato with filling and salad scrumptious. Sausage roll looked home made and popular. Need to get service quicker especially when busier or you will lose custom.

J

john geldart

The worst place I’ve ever eaten. On arrival 3 members of staff behind the counter, not one asked what we would like. Eventually a member of staff came out of the kitchen and after repeating my order it was finally taken. There were plenty empty tables not one had been cleaned. I had to return to counter to get serviettes to be rudely asked did I need that many. I replied it was to wipe the table to be rudely told “we have been busy you know “ I didn’t know you had been busy and it was amazing to see 3 of you suddenly go and clean tables. I would not recommend this place to anyone

D

David Mccraw

The best scone I've ever had! White chocolate and cranberry. Lovely flat bread. Reasonably priced.

A

Audrey Brown

Baguettes were doughy and tasteless and slapped on a plate after being cut in half with a knife while still wrapped up...paper and cellophane still on them when delivered to the table. Coffee not great either. Very slow service even in mid afternoon. Two stars given just because staff were friendly. Won't be back.

V

Victoria Caisley

Had a great day out in Gretna and the lady who served us was very lovely and chatty. Keep up the good work.

D

Donna Watson

Bad attitude from staff. Asked for a toastie which was sitting on counter to be told they were for tomorrow so asked for a ham baguette to be told they were also for tomorrow. Freshly made I think not! Asked for a Pepsi to get offered a Pepsi max and asked if that would do. Decided it was time to leave. Such a shame as last time I was there service was good. I don’t really want to buy sandwiches made the day before when it was only about 3pm and they had freshly made sandwiches sitting in front of me!

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