Grimbergen, Belgium
Nijverheidslaan 3/1
N/A
+32 22633333
The worst customer experience ever. Would not recommend this label. Unless you want your cellar being under water when using your washing machine. Client service 0
like
Already 5 appointments needed and information of date changes not passing along....original request made almost a month ago. It is a NO show on the 3 first visits as well with 3 calls at the call centers to make sure. A 4th visit will be necessary. The 4th visit happened this morning unexpectedly without notice but the technician didn't have the necessary material. A 5th visit will be necessary. Waiting for their call now. Let's see. 8th visits. No success. They announce they can repair. No reparation but an invoice of 540eur. Just receive an email requesting a 9th visit. Just not pro.
What an horrible customer service! Never buy Whirlpool! My washing machine got broken and, despite it is still covered by the warranty, it is more than one month that I wait for it to be fixed. Technicians came 5 times and the washing machine still does not work!
Baout the service that I received in repair, not the place, I did not go there
horrible service, avoid this brand, bad products and bad service
fast contact, fast appointment, and even with spare parts that had to be ordered , washing machine repaired in one week
Not too long to wait on the hotline, competent service technician, fair and customer-oriented.
We had a Whirlpool fridge at home for more then 20 years, not a single service issue. Would like to change to a new one with more space. Recommendations appreciated..
Deli
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