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GROHE America Inc.

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New York, United States

grohe.us
Bathroom remodelerKitchen remodeler

GROHE America Inc. Reviews | Rating 4.1 out of 5 stars (8 reviews)

GROHE America Inc. is located in New York, United States on 160 5th Avenue, 4th Floor (Entrance on 21st Street). GROHE America Inc. is rated 4.1 out of 5 in the category bathroom remodelerkitchen remodeler in United States.

Address

160 5th Avenue, 4th Floor (Entrance on 21st Street)

Phone

+12128860530

Open hours

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Benita Brown

I have 2 Grove faucets in my kitchen. The hose on one developed a small leak. I contacted Grove, a replacement hose was immediately sent to me. No hassle, just an immediate effort to solve the problem. I appreciate such customer service!

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Eric Sackler

So far the phone and email units have been outstanding. Unfortunately I'm still working on problems that are not the products fault and am hopeful they can walk me through these issues as well

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Tzippy Schwartz

Great service, sent all parts I needed for free.

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mike donehey

Excellent resource for designers and architects interested in designing cutting edge kitchen and baths incorporating world class fittings. Luxury feel as you walk in with an informative staff - a must see in the heart of NYC for your home design projects!

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orange sprint

I have all the appliances from Grohe and after 7 years one of the parts was not operating properly. Grohe was able to replace at no cost, it did take a little bit longer then expected, because the part was out of stock. But they did replace it and now I am satisfied customer.

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Douglas Casper

We have had several events at the Grohe Live! Showroom and have had uniformly wonderful experiences! The environment itself is bright, clean and stimulating, with a centrally located seating area that is perfect for classes. The staff are friendly and helpful and a pleasure to work with. Last but not least they showcase a fantastic line of faucets and fixtures, including one that serves carbonated water! We love you Grohe ! Keep up the good work.

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Martin Weaver

The worst! I spent 514.76 on a Ladylux Plus kitchen faucet, being told that Grohe was the top of the line. Two months later I have a leaky faucet unit. Grohe is willing to send a replacement part, which I'll have spent hundreds on to have it installed. Buy a Kohler, buy a Delta. Better faucets, better service.

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Cameron J. Keegan

Very unreliable. First, our kitchen faucet didn't merely start leaking, but it actually broke apart. After contacting customer service, I was told a warranty replacement order had been submitted and that I would be receiving shipping confirmation shortly. After a week with no shipping confirmation, I emailed for an update. After no response, I emailed again a week later, and received no response. It has now been 19 days since I was told the warranty order had been processed, and 19 days without a kitchen faucet.

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