Groveport, United States
100 Main St
N/A
+1 6148360100
Wheelchair-accessible entrance
I love this Credit Union. I left my ATM card in the ATM and I was looking for the card all weekend. Monday was a holiday so they were closed but first thing Tuesday morning the bank informed me that I left the card there and that they have reviewed my account to make sure everything was correct. In the meantime over the weekend I was send messages letting them know I lost the card Michale locked my card and informed me that she locked the card because she was working at a different location and I communicated that the other location called me and found my card. Michale unlocked my card so I could use my card once I picked it up from the bank. They are always on my side protecting my money. Thanks
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I've had problems with fraudulent charges double charges and with the app. They where always willing to help me and droped some overdraft fees after fixing double charges from the place that did it. They helped me dispute the fraud charges ordered me a new card and fully helped me set up the app properly. Samantha really took the time to help me and explained all the processes and how charging, Bill's, and disputes typically work I'm very happy with this bank and so grateful for everything they've helped me with...
By far the best banking app yet! The app offers you all the experience as if you were in the bank yourself! Transfer funds, open accounts, see all your accounts activities. Arrange your accounts to fir your viewing. A feature I’m very fond of you ask a question about your banking by texting a bank advisor and you get a response back within 24 hours!!
Michale was very helpful when dealing with a missing card. She went out of her way to make special arrangements for me to get a new card. She followed up promptly and was very professional. Thank you, Michale!
I received quick, friendly, and informative customer service. I needed to update my address and I was informed of some coming changes to my account that I did not already know. Michale was very helpful and professional.
Deli
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