Grundy, United States
2966 Slate Creek Rd
N/A
+1 2769358144
I live in Oklahoma and my Mamaw is there. She reports to my uncle she is getting good care but I have yet been able to speak to her. I call and call and keep being put on hold for 10-15 minutes then the phone just cuts me off. I have called and asked to speak to supervisors...even administration and the very same thing happens. It's so very hard when your loved one is placed in a long term facility and you're 1000 miles away and can't even speak to her. She thinks I forgot about her. It breaks my heart. So thank you for the good care but please please find a better system for out of state family to speak with their loved ones. I see this has been an ongoing issue for quite some time. Is there not a simple fix to helping the outside family members speak with their loved one?
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Never can talk to my brother . Its always somebody answering the phone with what sounds like food in their mouth and " can't find THE phone " . What that place makes off of people they could have a phone in the residents room . To hillbilly of a facility to be called a nursing home . Spit out the chiterlings and lose the corn cob pipe man .
My mom is currently here and I am so pleased with the care the residence get and treating so so good
Took awesome care of both of my grandparents. They treated them like they were family!
My aunt is currently in this facility for second time. You call to speak to a patient and it sometimes takes hours to reach her. They have 1 phone to use between all the patients.After days of trying to get a hold of my aunt a patient answered phone. She informed me that she had the patients phone for over and hour now and couldn't get a nurse to come and pick it up. Several families trying to reach their loved ones and can not because someone isn't capable of retrieving the phone. this is 2018 and a facility that can not add phones to a room Each wing should have a phone if they can not afford phones a phone for every room. Bad management as far as I'm concerned. The ones giving 5 star reviews must all work there if you look at other reviews not a pleasant place to be
Love working here, enjoy working with our residents and staff
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