Seguin, United States
1210 Eastwood Dr
N/A
+1 8303799308
This place is flirty and the staff is always angry as those of who work here patient care is next to nonexistent these people are treated like trash It didn’t use to be like this the people who work here are overwhelmed because of under staffing Please keep a close eye on your family members
like
Guadalupe Valley is a good nursing facility with good staff. I have had my aunt there and she was well taken care of . I have also followed other friends, family, and acquaintances to this facility with good results.
My mom has been there almost 2 weeks and hasn't seen a doctor. Asked for a water pitcher for 3 days, and still does not have one. After 2 weeks, the nurse couldn't tell us what doctor had been assigned to my mom. She needs to be fed and I advised the nurse but they continue to just drop off the tray on her bedside stand. They continue to bring her foods she has repeatedly asked to be omitted. I was in her room for hours over 3 days and never saw a nurse or aide ( nurses do not pass meds in this facility). Another family member has been trying to meet with the administrator for 3 days to no avail. Met with finance person over 1 1/2 weeks ago about insurance, medicaid etc... and was told they needed to do some research and would get back to us...still waiting. I'm 1300 miles away and very uneasy.
I hear horrible things from the staff at this place about what’s really going on inside. This place either needs to be shut down or overhauled. Nothing is being done. Don’t send your loved ones here.
I have been calling for 3 days straight to speak to a manager for a housekeeping job and every time i call i’ve been on hold for 10 minutes. Worst customer service ever! worst nursing home ever! DO NOT PUT YOUR FAMILY HERE!!
Deli
The best companies in the category 'Deli'