Gunn Acura

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San Antonio, United States

gunnacura.com
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Gunn Acura Reviews | Rating 4.7 out of 5 stars (8 reviews)

Gunn Acura is located in San Antonio, United States on 11911 Interstate 10 W. Gunn Acura is rated 4.7 out of 5 in the category acura dealercar accessories storecar dealercar finance and loan companycar leasing servicecar manufacturermotor vehicle dealertruck dealerused car dealerused truck dealer in United States.

Address

11911 Interstate 10 W

Phone

+1 2109886670

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible entrance

Offerings

Car hireCar washOil changeRepair services

Open hours

...
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Melissa Baum

What a great experience it was purchasing my Acura RDX from Gunn Acura!! I love the no pressure one simple price and that the price was great! The sales people were very knowledgeable, courteous and easy to do business with. I highly recommend Gunn Acura for your next purchase!!

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Troy Brocker

Great job by Adam, Peter & Decatur with helping me purchase my new Acura RDX. Clear communication, no jumping through hoops and zero games. Thanks for all the help!

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Chona dela Cruz

I called three dealerships and requested to take the vehicles to my home for a test drive as I dont have a ride. Only Gunn Acura in SAT happily agreed. My salesman, Graham Ryan is very assertive, attentive and very professional. I did not feel pressured at all. The deal went so smoothly and drove my very clean SUV away with a big smile on my face.

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Teresa Lucas

Graham was very accommodating to our needs. He found me and my husband the perfect fit. Our Acura RDX checks all the boxes with luxury, performance, turbo engine, low miles, and an exceptional staff that works hard as a team. I can’t wait to go back and go business with Gunn Acura again for an MDX. Thank you so much for making my experience buying from you comfortable, convenient, easy, and overall amazing!! Can’t wait to be back, soon!

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rosaura ramos

Carla was our service adviser. This was our first time there. The hand sanitizer was empty but there was a kitchen sink available for hand washing. These things are important for us these days

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Patty Gonzales

Best car buying experience ever. Kind, courteous, professional and very patient salesman. Frank Sumadi was excellent and patient when explaining the technology package on my car. First class dealership and so community oriented.

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Marcos Garza

HORRIBLE service department. Vehicle started FLASHING random errors in message center and dashboard. 2019 TLX with only 18k in miles. Covered by warranty and Javier in service said there is nothing he could do! Finally had to call and speak to someone who understood the car was under warranty and for them to get it towed in. We live 1hr away from dealership. Car would not accelerate over 35mph. There was no way for us to drive it to dealership. Car was picked up on 04-07-21. Have not received an answer on when vehicle will be ready for 5 days now. We requested a loaner vehicle, and NO ONE has called or supplied us with one. DO NOT PURCHASE or LEASE FROM THIS DEALER. This is our third vehicle from this dealer in the past 9yrs, but this will be our LAST. If I could leave ZERO stars I would. No follow up, no updates on vehicle, NO URGENCY in getting it fixed and returned to owners. As I write this we still have not heard back on when the vehicle will be ready. STAY AWAY FROM THIS SERVICE DEPARTMENT and DEALERSHIP! Just go down the highway a little more and get an AUDI or something else...much better customer care & service!

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Jim C

This dealership once had the best service department in San Antonio. Those days are long gone. The service was timely, the technician was polite. But the service was incomplete. One of the deciding factors to buy from this dealership was their service department. I’m thinking I’ll look elsewhere when it comes time to replace my Acura. Modified to an overall 4. I received a call from the service manager who quickly stepped up to fix the problem without any extra effort on my part. That’s the service I recalled.

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