Gurnee, United States
18834 W Grand Ave
N/A
+1 8478058020
DeliveryIn-store shopping
Wheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
Car hireCar washOil changeRepair services
We have bought two vehicles from this dealership and this is hands down the best experience you can have. Friendly , honest, and great prices. Jimmy and Justin couldn't be easier to work with and made it as smooth as it could be. They want to give you the best deal and get you on your way with your new vehicle. Thank You Jimmy and Justin and Gillespie Ford!!!
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Ricky was great to work with. We told him exactly what we wanted and he made it happen! The process was quick and simple. This is the 3rd car we've leased with Gillespie Ford. The customer service here is unmatched. They really know how to make you feel important, as opposed to treating you like \just another customer.\ The Service department is pretty great, too. Carlos is the BEST! The detail of care that goes into our cars is amazing. We truly appreciate having such a great dealership so close to home, and one that we can count on.
I've spoken to Lee on the phone a few times regarding vehicles that I had interest in, and I also went in once to see him. Lee was very pleasant, professional, and had great communications skills. I haven't found my dream car yet, but we are in close contact and still working on locating a vehicle that will fit my needs. Lee is AWESOME!
Came in to find a car at a fair price and Lee’s help was great. He pulled up 4 different cars disregarding the snow and cold. Mr Rhinehart was understanding of our situation and patient to find us the best deal. Two thumbs up for the team at Gillespie Ford. I will be shopping again in the future.
If 0 stars were available that's what I give him. Their service department is very incompetent in my opinion as they still have not properly handled the recall on my wife's Explorer. Although they did built-in my belief not 100% sure that they still build Ford for doing alignment on the vehicle. Mike thank you for the donut but I couldn't accept it as a precaution that it was tampered with. But offering me that donut was the nicest thing that Gillespie Ford did for me. I wish you would have been that nice on the path to repairs of my wife's vehicle.
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