Gurnee, United States
6152 Grand Ave
N/A
+18478561064
Save your money. Just go a little farther up the road and go to Action Territory in Kenosha. Went just for nostalgia with my 18 year old zero staff I waited at the counter then called them from my cell to get help. Putt putt was what I remembered it being. Then we added 10 to our card to play a couple games, air hockey... Broken, 2 player gun game... Only one gun worked, he was nice and gave us free air hockey on another table and refilled my card. Dance dance revolution...broken, crane game...broken. Asked for my 10 back. It's not even worth visiting. If you're going solely for ice skating then awesome. But don't waste your time.
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I wish this place was kept up better. My son loves to play here, but it’s not worth it. They only have a few little kid games/rides, and they are always broken. One of the games is a kids whack a mole. It has been missing the mallet for like a year. Every time we go, the games will not work. You have to constantly go up to the counter to get your credits back. They have a few games that are supposed to give out large tickets, last time we played a game, we never got one. It’s a disappointing arcade. Update: after I posted this review, someone from Tilts social media team emailed me asking to let them know of any specific games that I noticed not working. I went back a day or two later, on a Friday night, and took photos of the broken and not working items in the arcade. These are the 14 photos I emailed back to the person who emailed me. I have not received any other updates or information on this issue.
Super fun place. The claw machines aren't rigged and the prizes are pretty good for just an arcade. It's super addicting as well. No complaints.
There are a ton of games here and they also have laser tag and a small indoor mini golf course. We stopped in here for a couple mins with the kids when we were at the mall since its easy to just walk in and play a few games. I think overall it's not bad and kept clean and the staff we talked with were nice and helpful. It's easy to blow through cash here so be careful.
This is just an ice rink now, the rest of it was closed a few months ago FYI
Had a similar experience to the lady last week. We went since we were visiting family out of town. Went for the lazer tag come to find out its closed due to covid (didnt see it anywhere on the website). Tired to call 2x before we headed up and no one picked up. No one was at the counter when we walked in. Half the machines weren't working that you get the play cards at. Alot of games weren't working correctly or even at all. The amount of points it takes to play the games was crazy or it was odd number of points which left us with unusable points at the end. All around wasnt impressed.
Went there this week with my 3 year old and my little sister and my husband and we all had more games take our points deducted but didn’t get the machine to work for us. My sister and I probably were able play 3 games out of maybe 12 that we tried to play but were broken in some shape or form. Same situation with my three year old and my husband. We didn’t even bother getting our points back since we couldn’t get to anyone either. I was thinking of treating g the kids since we’ve been locked up due to COVID but decided not to reload our cards since it wasn’t worth it anymore so we just left... Please try to fix these machines so that you can make this experience far better.
Biggest choice of claw machines in the area. Very kind and courteous staff.
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