Hagersville, Canada
5 Railway St
$$$
+1 9057687777
N/A
Drive-throughTakeawayDine-in
Good for kidsHigh chairsToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
CoffeeLate-night foodVegetarian options
The gentleman who took our order at the drive-thru was very rushed. I joked with my husband that I hope he got the order right. My London fog was to have extra vanilla instead they put in extra cream.Our vanilla chill leaked all over my clothing and was very watery. I tried to make a joke of it when I went inside to have them Correct my order but instead the manager was very indifferent, rude and dismissive. I'd never had that experience before here.
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Not only did they get my order wrong, they charred it. They’re forever making mistakes but this one takes the cake. Do yourself a favour and avoid this place.
Worst customer service experience ever. Gentleman in front of me ordered 4-6 coffees and was told, "In future, you are going to have to call ahead for larger orders". Gentleman was furious to say the least. There were 2 people in the entire restaurant at the time. I waited in line for 20 timed minutes until I was served. This is absolutely unacceptable.
This TimHorton is all ways busy. But very fast for our order. Great people working there.
It’s Labour Day Weekend, and I get that no one wants to work, or call a contractor out to work, however, that also means you have an incredibly busy Tim Hortons. When I went there today, the handicapped doors were not working. There were 3 families, with a person in a wheelchair, who had to wait for someone to open the doors for them!! 3 people, and their families, blessed you enough to visit your place of business, the bare minimum you could do, is ensure your accessible entrances, are actually accessible This is NOT the first time those doors have stopped working. A business as busy as yours, has GOT TO BE massively profitable!! It’s very telling that you can’t even bother to fix a broken door, for the very people who line your pockets! You should be ashamed. Do better Hagersville Tim Hortons.
Besides it being the closest Timmy's Friendly staff, always smiling and warmly greet you. Clean counters, tables, always seeing someone wipe things down. Very quick and always quick with service and orders. Drive through is pretty decent too.
This Tim Hortons is one of my favourites! The crew is so great and they are always so happy when im there at 6:00am to get my coffee.
The staff was friendly and very helpful
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