Hahn, Germany
Arrival Hall, 500
N/A
+496543509541
At Shell station you can see very small sign "Hertz". Pay attention very small sign. At night would be more challenging to see it. It will guide you through buses, hangars, garages etc. to gravel pavement fenced lot. There is no signs, what to do, where is shuttle. You on your own. If you stand in front of Shell station it would be 10-11 a clock direction. I was lucky to drop my relatives at airport, and they called me back from hertz counter at airport and send me pic of shuttle pickup location... Shuttle will pick-up you at YELLOW building, close to Shell station in back. You can see it from parking lot. Pickup every 15min. as of 12/26/17. Picture not from this location Bring keys to counter. I would recommend call them day before, to confirm it. Can't imagine if you need walk with suitcases to airport. Good luck!
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Nice lady at desk. Shuttle bus should have been every 15 minutes, 45 minutes later waiting alone with 3 drunk men, bus appears. Driven to a gravel area behind a bus depot, miles from the airport to pick up car. Nice car. On return, as I couldn't drag my case the quarter mile across gravel from compound to shuttle bus stop, dropped case at airport hotel first. 6 euro later to leave the hotel, off to compound. Qtr mile across gravel in pouring rain to shuttle stop/smoking shelter. Shuttle arrived within 5 minutes. Dropped off other end of airport to drop key off with nice lady on the desk. Walk through airport again to get to hotel. Next time Avis.
Returning your car is disaster because you gotta leave the car at unpaved parking lot near Shell gas station 3km away from airport, then schlep all your suitcases to the shuttle bus that would take you to the airport where you'd have to find a Hertz desk and return the key. But the worst is that this procedure isn't described by Hertz anywhere!!! In the receipt it says "return to Frankfurt Hann Airport". And there's no one sign in the airport nor at rentals return lot! One more advise: make Hertz agent at the desk stamp your receipt as it's gonna be the only proof you returned the car! And take a picture of your car before you leave it as it's gonna be the only proof you filled it up.
This is not where Hertz car rental is. trying to leave my car back this morning drove around for one hour looking for it, ask about four people who worked at the airport they all said it was somewhere different ended up parking it in the budget Europa parking returns as I was going to miss my flight. someone from hertz needs to look at this the return address on all the paperwork is in a field ,when I phone hertz (my flight was at 6.30 am they open at 9.30 Do not answer until they are open)) said it is clearly marked from a petrol station outside the airport it is not very disappointed
Great Professional service!!! bad car pick up and return location
It s a scam. After 2 weeks that you bring back the car they will charge something to pay on you re credit card whitout any explanation and if you try to contact them they will avoid you. È una truffa dopo 2 settimane che portate indietro l auto vi arriva un addebito di 30 euro o più sulla carta d credito usata per prenotare senza alcuna spiegazione da parte loro, e se provate a contattarli non ricevete risposta.
Parque longe do aeroporto, sem qualquer informações dadas de como funciona, sem indicações de onde se apanha o shuttle bus. Como qualidade de carros nada a apontar
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