Bear Tire And Auto Center

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Hainesport, United States

beartireandautocenter.com
Auto body shop· Auto repair shop· Car repair and maintenance· Car service· Repair service· Transmission Repair· Auto Repair· Towing· Car repair and maintenance service· Towing service

Bear Tire And Auto Center Reviews | Rating 4.3 out of 5 stars (5 reviews)

Bear Tire And Auto Center is located in Hainesport, United States on 1409 NJ-38. Bear Tire And Auto Center is rated 4.3 out of 5 in the category auto body shop in United States.

Address

1409 NJ-38

Phone

+1 6092611228

Amenities

Mechanic

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Offerings

Oil change

Open hours

...
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M

Meneko Spigner McBeth

BEWARE: My car was not repaired by this auto body but was towed there by the state police following an accident. Unfortunately, due to the accident occurring a few days before Christmas, my car was held there for 3 weeks through the New Year, while the other party’s insurance company assumed responsibility. It was then towed to another shop for repair. Upon receiving my car following repair, I was shocked to find rodent droppings and shredded paper and napkins in the back seats. I contacted this business where my car was held for 3 weeks to find out how this happened to which they replied it wasn’t their responsibility as the car was left out on a lot after being towed and was then taken to another shop. However, being that my car was in their possession for nearly a month and the other shop only about a week for actual repair, who would assume responsibility? If the rodents had damaged my engine or other major part, who would repair that? It wasn’t merely the fact that they were dismissive, it was that they did not even offer a simple apology. I honestly was not expecting some grand gesture of customer service recovery, just acknowledgement that this was an unfortunate mishap. I have young children and a baby that utilize this vehicle and to know that rodents were in the area where they sit, leaving nasty droppings is quite unnerving. I’m thankful I had no damage to my car interior or any major parts as a result of these rodents, but the customer service from this business is absolutely unacceptable, to say the least.

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SUSAN LANG

I made an appointment for battery service using my AAA. I made the appointment for a Sunday morning between 9 and noon. At 821am I received a call my tech was on the way. About 845am my rech arrived. His name was Chris T. He was very professional. Soft spoken and focused, he shared with me that he needed to test the battery first, then he shared the bracket over the battery was rusty and he would be cautious it didn't break. He loosened it accordingly safely. I paid the fee over the phone. Chris changed the battery in good time. He suggested I keep my receipt in my glove box and stated my warranty. He was dressed in uniform and wore a safety mask. He was very helpful and I appreciate his service very much. A service.

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Nikki DiFilippo

I had to call triple A for a lockout service and they sent Tim #113 from bear tire and auto center! He got there swiftly and had my door unlocked in 2 seconds! All the while having a smile and a pleasant attitude! Very much appreciated these days! Thank you for having an exceptionally awesome staff member!

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Fred Kahan

I received prompt and excellent service from Tim, #113 of Bear Auto, who provided road service this afternoon in response to my call to AAA. Prior to jump-starting, Tim evaluated the condition of my battery and explained my need for replacement. He further established that the car once started would adequately charge the battery. Very professional!

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Fatima Grupico

Had a huge nail in my tire and had to get it towed. AAA sent Albert, and he was great to work with! Super friendly, super professional, and just made the entire process less stressful. Thank you!