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+441865788340
Went in to get various bits. Bike lock shelves half empty, no affordable locks left. Needed an inner tube for my bike, couldn't see what I needed on the shelf, asked the staff member, stated the size I needed, he pointed at one that was the nearest to it and claimed it would work, as they didn't have exactly what I needed. Turns out it doesn't work at all because it's completely the wrong size. Can't return it because Halford refuses to give customers a receipt unless you give them your email address so they can spam you forever. I'm not normally a fan of Amazon but whether I support a tycoon in California or someone who presumably has his money in the Cayman islands just like every big CEO in the UK, makes no difference because neither pays tax here. Why do I bother to make an effort to shop locally when the service is so inadequate and I can get stuff delivered the next day without even leaving my house. Sadly I moved too far away from a lovely small private bike shop I used to support a lot.
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Very polite female serving on the 14.02.2021asked if I needed anything else even done email receipts
Great bike repair service. The best I've seen in Oxford. And economical. Thanks very much!
Your store staff provided brilliant customer service when I popped in, needing to have a replacement headlight bulb fitted for my car. They had the item in stock and it was fitted by one of your representatives within 5 minutes of me making my purchase. He was knowledgeable, friendly and a real credit to Halfords! Thanks so much for providing me with a memorable visit and world class customer service!
The bike team were very knowledgeable and despite the covid restrictions did a fantastic job with my bike. First class service and I'm very happy. Good job.
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