Hamden, United States
3000 Whitney Ave
$$
+12032883200
N/A
The woman who called after I placed an online order was extremely rude and hung up on me after telling me that my order would be an hour and then I said oh well if it’s gonna be that long I might reduce the price of the tip and she rudely was like that’s on the driver if you wanna shortchange them then go ahead and she hung up on me and I was like wow that was extremely rude definitely needs some customer service skills training. I’m still gonna take care of the driver because that’s how I am but just the fact that she handled herself so inappropriately was just mine blowing. They have a great Friday though and this is my first time using online ordering but whoever answers the phone is so extremely rude
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Ya like college pizza and food? I hope so, because this place gives you a lot. Every bite brings me back to freshman year of college, in the best way. Always on time, never fails to hit that feeling of too much greasy food. Crack open a beer, put on a dumb movie, light up a doob, and relive your college Friday nights. 5/5 for what it is!
I don't know what happened this weekend. The food was terrible compared to the past. My chicken cutlet on a hard roll used to be a large piece with flavor. This time the chicken cutlet was cut in strips the size of french fries, had no flavor, no mayo, it was aweful! The other order of chicken parm on a wrap was lacking red sauce. Big dissapointment.
Primo’s Pizza no longer does business with Slice.com only with doordash and grub hub services which charge you almost double what the subtotal comes to in fees, the owner/manager has gotten greedy because their prices are already alittle high for what you’re getting, the manager is very rude on the phone and inconsiderate. Told me they don’t deliver 12pks of soda unless you get food when just a month or so ago I was told it was not a problem at all in fact that’s why I went to them because they delivered 12pks, I’m paying for the soda what difference does it make if I get food or not don’t force me to spend more to just go a few blocks away from the restaurant. There are some nice people who work there but the manager is not one of them and with me a manager is the face of the business if he’s an a-hole it doesn’t speak well of the business. Most in the area goto Primos purely based on proximity, never have I heard “Oh you got to goto Primos their (fill in the blank) is to die for”, they’ve really gone down hill and judging from the other reviews I’m not the only one who thinks so.
I'm giving it 5 stars based off a few things and a few times of ordering here. If I had to rate it off of taste alone it would be a 3 or a 3 and a half but I'm giving it a 5 because every time I pick up, it's a quick transaction, the place is clean and the service is good in my opinion. So yeah overall for me it's a 5.
Deli
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