Hamilton, Canada
294 King St W
N/A
+1 9055727874
Kerbside pickupDeliveryIn-store pick-upIn-store shoppingSame-day delivery
Can’t even quote prices correctly, ends up double the price and making you wait outside for 30 mins when in -8 weather because he “forgot” he told you it would be ready that day. The work was fine just poor customer service. About 26 should not end up at 45. If he didn’t want to do what we were asking him, he could of said no.
like
Its tough to park just outside at front door for quick pickup parcel since store is located on bust street. I visited only once for Fedex parcel pick up. Place is open till late hours so it turns out as a positive factor. Staff wasn’t very friendly ot super chatty but wasn’t rude either(Long day I guess). Good place to visit for copies or parcel pickup.
Very helpful in solving a FedEx problem. The staff were calm and worked until the problem (not of their causing) was successfully resolved. I left very happy and with my package. A lovely calming atmosphere you just know you are in great hands. (Custom #0439)
Absolutely horrific experience. The worst customer service I have ever come across. They do not follow COVID safety protocols and the owner/ people who work there are ignorant of the situation. I guarantee he will want to respond to this comment with a \sorry you feel this way\ but \we do everything correctly\ comment, but the fact of the matter is this company is selfish and does not conduct itself in a respectful manner. I will be raising my concerns with FedEx.
I was there to pick up an online order delivered by FedEx. The front counter staff was friendly and very patient. They offer printing services including 3-D printing as well. Apple, the shipper for my package, did not include a tracking number in their order email. However, I was able to go through Apple‘s telephone service to get the tracking number. As it states in the other reviews and comments this place does not have the ability to get your tracking number for FedEx. Before going there please make sure to have your Fedex tracking number with you as that is the most efficient and best way to pick up your package. If you don’t have a tracking number, don’t melt down at the counter like a baby or leave poor Google reviews for the place. Just have the tracking number with you. No: 0343
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