Hamilton, Canada
1002 Barton St E
$$$
+1 9055453027
N/A
Kerbside pickupNo-contact deliveryDeliveryIn-store pick-upIn-store shoppingTakeaway
Wheelchair-accessible car parkWheelchair-accessible entrance
A family member lost her husband yesterday and in lieu of flowers, I wanted to have some meals delivered to her instead. Sandy at Genuine was a huge help - putting together my delivery order and when I told her the reason I was sending food, she so graciously offered to go to the store herself to get a sympathy card to send along with my delivery. How is that for customer service?! I was very appreciative! Thank you Sandy for your help and kindness! I won't forget it!
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The food is great but the containers are not meant for hot sauce food as you see the container literally fell apart and was such a mess. The penne n meatballs as described on the board comes with one meatball. Not plural. You have to pay extra for another meatball. The staff was adamant about my mask but the guy in the back dealing with food did not have a mask. In response to your response I did not appreciate being told I was rude twice by the lady who served me because I pointed out the correction to be made.
Five stars isn’t enough. This place has withstood the test of time. It’s been there for decades. Of course for a reason. Staff is wonderful. Food is incredible. The catering services are mind blowing in terms of the amount of food for such a reasonable price. When you can cater for a group of old school Italians without hearing any complaints. You’re doing something right.
Great experience overall. So friendly and welcoming. The food is amazing and great prices as well. We got it for a work lunch, will definitely be ordering again for work and at home.
The bread here is incredible! The sub we got was just as incredible. Support small places like this and not the large corporate stores. You will certainly benefit and enjoy it more
Deli
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Wheelchair-accessible car parkWheelchair-accessible entrance