Hamilton, New Zealand
1689 Cambridge Road, RD3
N/A
+6478556064
Lovely clean friendly place. We'll be going back.
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Love Oderings Cambridge love the staff and most of all the atmosphere, very friendly staff always helpful, great quality plants, Im looking forward to my next trip to Orderings, Shane's knowledge of plants to plant has been amazing for myself and neighbours who live on lifestyle blocks, his expertise has proven itself many times. WELL DONE ODERINGS!!
So this was my first time making a purchase at Orderings Cambridge. Very disappointed with customer service. I picked up five herbs for a deal but the cashier didn’t bother to tell me that the basil I picked wasn’t in the deal. When I looked at the receipt I noticed the discrepancy in price so I went back in. The person who served me (the manager) said that they cannot exchange or refund even though I literally bought it five minutes ago. At the time of purchase he didn’t let me know that the herbs I picked weren’t covered in the deal. Eventually (after 10 minutes) he agreed to let me swap the basil for the cheaper version but still didn’t give me the deal. He was very rude and persistent with what he had to say. He never mentioned their store policy before I made the purchase. I’m not upset at the mistake, I’m upset with the customer service. As a family we spent over 100, and yet a measly little 5 mattered more to him than ensuring we would come back. He didn’t even ask for the store’s loyalty card. Very disappointed, won’t make the long drive again!
Beautifully laid out area . Lovely little coffee cart. Fresh well kept seedlings. All gardening needs. Some products cheaper than other major stores. Friendly knowledgable staff.
Great and knowledgeable staff member.
Very empty. But very good staff.
Great plants and service
Super friendly, helpful staff. Plants healthy and great quality.
Deli
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