Hamilton, Canada
1187 Barton St E U2
N/A
+1 9055455343
Kerbside pickupIn-store pick-upIn-store shopping
Wheelchair-accessible car park
Walked in to buy an Ethernet cable. The three salespeople were in the middle of lengthy sales pitches / transactions with various customers. After waiting at the cash for 2 minutes, one of the salespeople said \will be with you in a few minutes buddy\. After another 3 or 4 minutes I asked how long I might have to wait until someone could cash me out. That received blank stares. I left. Impatient of me? Perhaps. Point being not one of them had the sense to take the one minute required to cash me out and return to their lengthy interactions with other customers. Went to staples.
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Changing my review from a 1 star: I tried to order a Chromebook online and was charged twice with no order confirmation. Went to the store directly and paid a third time. I was given the wrong product and thankfully noticed before heading home. The Manager Rudy reached out and apologized for the inconveniences on his locations side. My refund came within 48 hours for the two online purchases. The Chromebook has been excellent and the 2in1 feature to double as a tablet is excellent for work and school. Certainly not worth the hassle but I've enjoyed it after around 3 weeks of use. Still cannot fully recommend The Source, though I would encourage anyone shopping with them to do so in store/curbside as much as possible.
I'm very impressed with the service I received from this location... and unlike CC's, they always answer their phone! Rudy helped me on 2 occasions, and he went above and beyond. I highly recommend this location!!
Went in today (Black Friday 2020) looking for a deal on a mouse I like. Came out with a brand new iPhone XR and 300 store credit for 10 cheaper than my current plan. Paul was very helpful and knowledgeable and I was out super quick. I will definitely be going back with my girlfriend when she gets off work to get a new phone for her tonight. The service was excellent and could not say no to the price. Highly recommend this store for anyone looking for tech/phone products.
Great experience A1, Myliek hooked me up with what I needed super amazing service always will go there when I need to !!!!
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