Hampton, United Kingdom
94-102 High St, Hampton Hill
N/A
+442089770043
Having been with this surgery for many years, I have found that I have always been able to get treatment in a timely way, and the standard of care high. Even when the hospital appointments don't come through the surgery followed through and sorted things out. During this C19 pandedmic, I have found the care excellent. I have been able to speak to a doctor on the day, and get blood tests done. I have not felt rushed with these telephone consultations and my overall health is being monitored and I am staying well. Thank you to all the staff for all your hard work.
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Been with this surgery most of my life. Whilst the doctors have changed the one constant has been the care and compassion shown towards me.
Been with that surgery for 2 years and finally decided to change for another one, firstly when I’ve been pregnant try to book my appointment with gp after I had bad Urine infection and been in a hospital, been advised by a doctor over there to visit gp and do another test after antibiotics if it’s gone apparently when I try to book appointment the receptionist been so unprofessional and said the only appointment available will be after 2 weeks , I try to explain to her that I am pregnant and every week with infection or any infection can be dangerous for a baby without result, finally when my baby came to this world we went for his first check , the doctor didn’t even check his weight, later when they book his 2 immunisation they make mistake as it’s need to be at least 1 day after his 12 weeks so we came for nothing with the small baby in a Covid pandemic, later on when I ask them for a birth control implant doctor said I need to do first smear test and on the reception they book me for it , when I came for a appointment the nurse inform me she can’t do it as it is to early ( again comming for nothing with small infant in a Covid pandemic) so I book with another clinic and the implant been place in next 3 weeks and the last I ask the doctor to fill up the document section for maternity grant which is just put my name , my due date , stamp of gp practise and doctor stamp, they said they can’t do I need to wait , so believe me they send me my paper back after one months that how long it’s take to put 5 words of course didn’t use it just went to hospital and ask midwife to do it , it took 5 min same day, in a hospital they’ve been shocked when I told them I need to wait even 3 weeks, so to everyone who is interested to register there please find another practice , you will safe your time and you will avoid stress, so unprofessional
I been to this gp I wasn't happy a toll horrible costmer service always when I'm sick they never geve me appointment or doctor tchek me always they said where Busy doctors can see you online not face to face even if I have sharp pain or infection they said online only I did big mistake I open gp there horrible place
I have seen the nurse, a couple of the doctors and all of them including the reception tean are super helpful and friendly
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