Hanover, Canada
1078 10th St
$$
+1 5193640155
N/A
Outdoor seatingKerbside pickupTakeawayDine-in
Bar on siteGood for kidsHigh chairsToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
AlcoholBeerCocktailsCoffeeHappy-hour foodHealthy optionsKids' menuLate-night foodQuick biteSmall platesSpiritsVegetarian optionsWine
Extremely disappointed. I placed a take out order for my parents at 4:50 p.m. (2/27/2021) picking the time of 5:45 pm for pick up. Rene call and asked that they have more time and could we pick up at 6:00 p.m., which I truly appreciated the call. When we arrived at 6:00 p.m., it went down hill fast. We were told that our order wasn't ready and could we wait outside. After numerous conversations/inquiries we received the order at 7:00 p.m. (one hour after the agreed upon time). With the management present in the building they could have taken the opportunity to offer an apology or explanation. Their only comment was that it was the online system problem, which was communicated by the wait staff. They absolutely dropped the ball. Although they were behind or struggling in the kitchen, they could have taken this time to communicate the status and what was happening. This wouldn't have bother me as much if I was by myself, but having my dad with me, and them thinking it was okay for him to stand out in the cold is pretty pathetic. I am truly glad I was with him.
like
Good family friendly location. Staff were helpful and understanding when grandson got fussy. Food was very good and prices were very reasonable for what we ate and drank. If you Like pub style foods then this is the place in Hanover.
Took a longtime for anyone to come and take our order and then a ridiculous long time to get our simple food (we ordered appetizers). We were very close to walking out. Our waitress seemed very new and disoriented. When we ask where our food was she did say they were having \issues\ in the kitchen. Then when the bill came they had added a charge for extra chicken on the one dish and we had not asked for that. Won't be rushing back any time soon.
Here with my husband for lunch, and we love the ambiance, space and decor of this location! The service is excellent, quick and you don't have to ask for much! Besides my steak coming a bit over cooked the whole experience is AAA!!
Great atmosphere for group of friends to romantic night out. Ordered the Mayan shrimp bowl but subbed for chicken... AMAZING
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