Hanover, Canada
860 10th St
N/A
+1 5193644410
Wheelchair-accessible car park
I just strolled into this review site and was a bit taken by negative reviews. I have had nothing but great service at this branch, always. The front line staff has always been more than helpful. I am a small business owner and have never had a reason to go elsewhere because of the great service. I do agree that the hours are a challenge at times, but I bet if they offered 50 bucks to anyone to make it work, people would make it work. (See where I’m going with this?) I remember a time that I forgot my sunglasses in the branch. They tracked me down on their own time (on break) to tell me they had them. It seems like most of the negative reviews are when a customer has a problem with a policy dictated by Head office. Policy is in place always for a reason or proactive procedure. In short, please keep up the good work.
like
I have been a customer at this bank since I was a child. I am very happy with the service I receive. The front-line staff are always friendly and helpful. The Small Business Advisor is very professional and knowledgeable. The Senior Financial Advisor is excellent! She looks out for her clients.
I too am very disappointed in the way managers or manager at this facility treated small business in the past, over a small business transaction. If you disagree with their opinion, they will kick you out of the bank. Literally call the police. No joke!! And will not work with you. Richer than you think not. I am a customer at this bank it's my home branch . l am writing this SOS to have you get a second opinion on the dealings with this bank. Audit.
I am very disappointed by the rude and unprofessional service. I have witnessed other customers being treated unethically. This branch offers the worst customer service experience; the staff is inconsiderate of your time and fails to commit to consistent quality service. Their incompetency to delivery promised service has not only caused additional stress, but has impacted my business operation. Dealing with this branch, you are not richer than you think.
Great customer service!
Deli
The best companies in the category 'Deli'