Harker Heights, United States
201 E Central Texas Expy
$$
+1 2549531150
N/A
Kerbside pickupDeliveryTakeawayDine-in
Bar on siteGood for kidsHigh chairsToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
AlcoholCocktailsComfort foodHealthy optionsKids' menuQuick biteVegan optionsVegetarian optionsWine
Cant really give a full review. After waiting more than 20 minutes (we were told 5 to 10 minutes) to be seated, we left. Granted, it was Friday night. Maybe next time....
like
Food was delicious. The restaurant itself could use a little upgrades with some new design and decor.
I went to Genghis Grill for dinner tonight. I placed my order and went through the line right next to my companion. I filled my bowl as per instructions and sat down. My companion's food came out and I got excited for mine which should have been next. I watched with anticipation as more bowls were brought out to other tables...I was confused but then I saw a lady bringing me my bowl...except it wasn't mine (there were LOTS of mushrooms which I have a minor allergy to). I say something and they begin a frantic search for my bowl...they bring out another bowl yet again MUSHROOMS so not mine..they give up the search admit just say I can eother make a new one or not eat essentially. The line has Luke 8 people in our so it will be another 20 minutes before I eat so I just ask for my check and a couple of to go cups of sweet tea. The waitress brings out a couple of empty cups. Can't even get a to go refill. I gave to wait for the manager to get a refund and then she didn't even bring me the change just the dollar amount. Genghis Grill owes me 45 cents. Also this means at least three other people didnt get their food...because i definitely touched the 2 orders they brought out with my used chopsticks....
The food is absolutely delicious. The issue is they mess up my request every single time. They forget to add eggs. They forget what sides you order. They mess up my drinks. They just simply do not pay attention to what they are doing.
Not a local, passing through, my girlfriend decided to order from here using Uber eats pickup option, let say the experience was awful and the food was even worst, first off upon arriving at this place the front desk and staff ignored us and almost everyone coming and going didn’t wear a mask. Noticed one staff member packing up food orders and most of the containers were open without lids on top a counter as patrons passed by most not wearing masks. This seems like common practice as many staff members stood around conversing without addressing it, as I was getting ready to walk over I noticed a staff member packing up my food with haste and hand it off like a football. I truly regret not asking for our money back, the portion was laughable more like child size serving/ adult size price tag, rice was raw, not edible and meat was chard to black also not edible. tldr: food is not edible, abysmal service, save your money.
2 stars because the staff was nice. But on that note the food was over cooked & tasted burnt. The manager did discount our meal taking off 5 Will wait awhile before returning.
They were great in accommodating a last minute group of 15. The waitress was amazing at keeping everyone's order straight and was very friendly. The food was excellent as well.
Love this place but haven’t been here to much since the start of the pandemic. Went the other day and was very disappointed that they no longer make and serve Yum Yum sauce. That sauce made the food so much better and it’s not ok that they don’t make it anymore. Food was good but isn’t the same without yum yum. Our waitress said the person that knew how to make it no longer worked there and that many customers were upset the yum yum was gone. Two things wrong with that. Yum yum isn’t hard to make, just need an employee willing to do it and if customers are disappointed that it’s gone you would think the restaurant would realize their mistake and make it again. Guess I’ll have to make my own and bring it next time.
Deli
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