Harlow, United Kingdom
Keats House
N/A
+44 1279215354
Toilets
Wheelchair-accessible entranceWheelchair-accessible liftWheelchair-accessible toilet
Having just phoned the practice for obviously personal reasons the receptionist was rude and trying to indulge in my personal issues! She spoke down to me and her tone of voice was terrible!! You are a receptionist not a qualified nurse! If you don’t like your job,then I suggest you let someone with a caring nature to take your role!!.it’s part of the health service ,so why do you think I’m calling.diabolical service,I don’t know why people who don’t care,go into the care service!! Maybe it’s for the comfy chair!!
like
A lot better service than i used to have with the one in Staple Tye. My only qualm is that when i had a telephone appointment with a doctor, he said i shouldn't ride a bike, yet a specialist said he was wrong and that my symptom wouldn't affect riding a bike. Not all patients can afford to pay a private specialist for a 2nd opinion
Phone consultation with photos sent via Internet was brilliant
Terrible service, no clear pathway for 111 referrals and staff have an accusatory tone if there is an issue.. was booked in by 111 for a dressing change for an open wound. Was dismissed due to full booking and told to go to hospital, no welfare check and in my view serious safeguarding concerns. Would not recommend.
Really impressed with how they are dealing with Covid. Went for a blood test this morning I was met at the door had temperature taken and given hand sanitiser. Was shown to blood testing room and escorted out. All safety measures are being taken. And staff are friendly and professional. Thank you
I have been with these doctors since I was born, I don't want to go to any other doctors.
Terrible service. In the past week my father and I have been greeted with unfriendly staff being condescending and rude, both in person and on the phone. Not doctors and nurses, but assistants etc.
Reception staff always helpful. Doctors are great. Would highly recommend anyone looking for new GP to come here
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