Harrogate, United Kingdom
10 Princes St
N/A
+44 1423647220
Called A-Plan after my friend had a good experience with a lady called Natalie from another branch, I initially called to speak to her but got put through to the Harrogate branch as they were closest and I couldn't be happier with the service. I had a complicated situation with two cars at two different address's and different names drivers on each but they still managed to get me a multi policy discount with legal and breakdown insurance included with the price - and for 10 per policy more expensive than what I was spending - I think that's great value for money.. No call centres - get to speak to the same real human every time - they actually remember you and ask you how you are doing. Much more personal and professional. Delighted I no longer have to waste hours online finding a good price
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Ooooer - can't disagree with DH more. I've been with A-Plan for a number of years now for both home and motor insurance and I've found them competitive, thorough, personable and above all very helpful. Had a few claims on my home insurance which they handled very well, and a non-fault motor claim, in which they went above and beyond what they needed to. They offer a personal service, and a real person to talk with, at a price that is competitive. That being so - why go anywhere else??!!
I am a new customer and have been very impressed with the speed, efficiency, service and care provided by the A Plan team in Harrogate. They have gone the extra mile, exceeded my expectations and given me a memorable Wow! experience!
Great service and help from Katie and Ian Really responsive and helpful in December when my husband got a new car We have two cars and our travel insurance with A Plan. Love dealing with them all. So helpful and informative
My advice is to look around first, a very expensive company gave us a quote over twice the cost of another Liverpool insurance company. Unfortunately when we asked to cancel after three days, these greedy people charged us over 100 to do so. We got our insurance from LV who were less than half the price. This company puts it's profits before customer customer satisfaction and morals have gone out the window, what a shameful lot!
Deli
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