Harrogate, United Kingdom
79 Station Parade
N/A
+442074166143
The print I ordered arrived promptly and was very well packaged. Unfortunately there were some marks on the print which spoilt its appearance. After contacting Magnolia Box it was pointed out by them that the marks were also on the much smaller website picture which I should have noticed before purchasing. In my view, only magnification of the website image could have revealed the problem. However, after several emails, Magnolia Box said they were happy to refund the full cost.
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Picture received very quickly. Excellent quality and price. Slight problem was rectified immediately. I cannot fault the customer service I received. I will certainly be using this company again and would highly recommend them
I really do not understand those reviews. I do love the prints and frames I have ordered (special mention for the dark brown frames) and was delivered on time. I also thank the customer service. Natalie and Matilda were very kind and quick indeed to find a solution to a wee defect. I will order again. Thank you!
I get ALL my cards from Magnolia Box now, there's no point going anywhere else...they have a HUGE collection...every kind of photograph or painting you could possibly think of...particularly good for photos of movie stars & unusual Christmas Cards...efficient & speedy service, cannot fault them...
The quality of the item was first class and the packaging excellent. You just need to expect it in more like 10 days rather than 5-7 then you can't complain). It is a bespoke item, carefully made so it takes a while. When I contacted them they responded within 2 hours and very pleasantly and helpful. They just need to change their lead time which they seem to have a problem with and it raises expectations. Other than that, brilliant
Disappointing. Website says 1-3 business days to despatch and that fitted fine with my requirements. It actually took 6 working days, making a total of 9 days to send me a single greetings card. It would have been a lot better if they'd been in touch to tell me it would be late, but instead I had to chase it up. I didn't feel confident in this company and I wouldn't risk ordering from them again.
High quality products, good communication, efficient shipping process with tracking. I would definitely buy again.
Very disappointed by what should have been great large postcards. The colours were dull and the image was not good quality. I have been said that it was not faulty as on the website the quality is apparently the same. I wouldn't recommend ordering from them.
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